IT Field Services

IT Field Services

IT Field Services offering from NJTechMatrix include Support of an Organization’s IT Infrastructure needs with respect to the Computing, Networking Devices and the associated Software. Though our Field Services are more focused on IT Infrastructure, we can build custom services to match the needs of our clients.

Our Services include:

  • First Level Service Desk Operations
  • L1/ L2/ L3 Support of End User Devices
  • Server/ Storage Support
  • On call and On-Site Support
  • Hourly Support Contracts
  • Contingent Staffing
  • Large Scale Roll outs
  • Help Desk Operations
  • Asset Management
  • Additions to the Existing IT Infrastructure
  • Extended Support Hours
  • Support Technicians and Engineers Augmentation
    Multi Vendor support
  • Tiered service levels and custom response and resolution
  • Administration of hardware and software
  • Disk Erasure ( Disk Sanitizing) or Disk retirement Services
  • Remote Monitoring and Support
  • Services Provisioning to the Infrastructure
    Deployment of Applications
  • Relocation Services
  • Establishment of correct IT security, authorization, archiving and disaster
  • recovery policies
  • Continuous monitoring and updating various software versions
  • Regular virus monitoring and spam control with in Premise Infrastructure
  • Assistance in dealing of computing acquisition, considering the aspects of worth,quality and development of procurement plans, keeping to the approved frameworks

Charlotte, NC 28212

  • 908-345-2091